CompleteCloud
What is the CompleteCloud Platform?
CompleteCloud is an intelligently engineered platform that was built for security and productivity conscious businesses and is delivered and supported in an all-inclusive per user per month pricing model, giving our customers a competitive advantage and peace of mind.
The CompleteCloud Platform offers a revolutionized approach to buying, accessing, and maintaining your IT environment. Key features include:
Servers & Unlimited Storage
Business/active directory, dedicated email exchange, file and app servers, private voice PBX, and infrastructure licensing
Cloud Desktops
Dedicated Windows 10 cloud desktops include Microsoft Office licensing and 6 different specification options for varying employee needs
Connectivity
Fully managed and paid redundant data center internet and local site internet
Local Hardware
Complete site hardware refresh includes firewalls, managed POE switches, wireless access points, Windows 10 thin clients, and phones
Managed Security
An ever-evolving layered approach to security that meets industry compliance standards including 24/7 security operations center and Data Loss Protections (DLP) consultation
Support
Team of US-based experts available 24/7 via phone, text, or chat
Customer Portal
Track cases, orders, and projects; change management and real-time resource manager; billing detail; customer satisfaction surveys; security risk metrics; user productivity metrics
Productivity Suite
Email archive, secure file sharing, collaboration tools, and unified communications including video conferencing, soft phone, and chat
Avatara Connect
Anywhere access to cloud desktop, soft phone, video, chat, remote files, and SSO web apps; custom dashboard reporting at a glance
Artificial Intelligence
Ava, our proprietary self-healing Artificial Intelligence, offers automated proactive support, pre-support engagement diagnostics, anomaly monitoring, and user productivity tips
Maximize employee productivity and company profitability while protecting critical data and meeting compliance standards.
Disaster Recovery & Business Continuity
If anything ever happens to your building or hardware, we’ll make sure your network survives. Your operating system, data, and applications will remain securely stored in our data centers, allowing you to work remotely, regardless of a disaster. Your fully integrated cloud backup and IT recovery system will allow you to be up and running again in no time.
Designed for Compliance
Trust MAXTech and CompleteCloud to alleviate the burden of compliance. We can help you prepare for, earn, and maintain compliance with multiple global regulations including CMMC, HIPAA, NIST, FDIC, CMMC, AICPA/SOC 2, and DFARS.
Advanced and Turn-Key Design
Get Fully Integrated in 30-60 Days
From the moment you begin integration, the Migration Team will work on your behalf to migrate your current digital environment into the CompleteCloud platform. Within 30-60 days, your entire team will be able to log in through their personalized connection broker and resume work, from anywhere, without skipping a beat.