When we ask you to put your trust in our service for all your technology needs, we know we’re asking for a big commitment. It means a lot to bring on a partner like MAXTech, and you need to know what you’re getting into. These are the values that we hold as paramount in every business relationship we forge:
We promise only what we can deliver, and we deliver what we promise. If we’re truly going to develop a lasting long-term business relationship, you have to be able to trust our word, and we begin to build that trust by promising no surprises with bad news. We keep you up-to-date and aware of what’s happening with YOUR technology.
It’s your money, it’s your time, and it’s your technology. We’re here to provide a service for you, and not to impress ourselves. That means we’re always focused on providing the right solution for your needs, even if it’s not the most expensive.
We know how critical it is to be able to rely on your technology. We’re dedicated to maintaining the highest levels of uptime for your services so you know your IT will always be there when you need it. And if you ever need support, know that we’ll get to work right away on the issue using our remote tools, so we can get you back up and running as soon as possible.
You’ve probably have had a bad experience at least once with tech support. Chances are it was because the technician either talked over your head with technobabble, or wasted your time with rote questions like, “Did you try turning it off and back on?” When you call MAXTech, you reach OUR team members, who function as YOUR team members. They’re respectful, they’re talented, and they won’t waste your time.
The biggest cost of technology isn’t in the upfront price of equipment or software, or even in the monthly bills that come in. It’s in the time you spend using it (or sometimes, NOT using it). We know how valuable your time is, so we focus on proactive solutions to minimize potential downtime – regular maintenance, constant monitoring, and strategic design to keep your systems running smoothly.
Your law firm provides the best support possible for your clients. Shouldn’t your IT do the same for you? MAXTech is ready to make sure it does. Contact us today at (813) 333-2878 or firstname.lastname@example.org for a free assessment of your law firm’s IT.